Assistant IT Administrator( Entry-Level - IN HOUSE

Assistant IT Administrator (Entry‑Level)

Psychiatric Medical Practice with offices in Phoenixville and Eagleville is seeking an entry‑level Assistant IT Administrator to provide daily IT support in a busy office environment. The ideal candidate is dependable, organized, and accountable for resolving technical issues.

• Respond promptly to staff IT requests (computers, printers, logins, Wi‑Fi)
• Set up and configure new users, devices, and email accounts
• Perform routine system updates, maintenance, and equipment checks
• Track IT assets and maintain accurate records
• Identify recurring issues and recommend preventative measures
• Escalate complex problems when necessary, documenting all actions

• Associate's or Bachelor's degree in IT, or equivalent preferred
• 1–2 years of IT support or administrative experience
• Basic knowledge of:
• • TCP/IP networking and related services (e.g., DNS, DHCP)
  • Application support with Microsoft Exchange, Active Directory, and SQL
  • Office 365, PHP websites, and Word Press administration
  • Computer virtualization, Hyper‑V
  • Information and data backup principles
  • Strong troubleshooting skills
  • Attention to detail and organizational ability
  • Ability to manage multiple requests without losing track
  • Clear communication and professionalism with staff
  • Consistent follow‑through on tasks

Compensation:
Starting $18–$20 per hour commensurate with experience.

Benefits: PTO, Paid Holidays, 401K Contribution, Medical, Dental Insurance.

PPC is an equal‑opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.