PC Build Technician

• Quick-learner. A great attitude and willingness to learn make this position easy!
• People-oriented -- enjoys interacting with people and working on group projects
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Touchpoint’s Culture:

• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-Time

This role works directly with the Build Team manager to build, troubleshoot, and test Timeclock Kiosks which are used by employees of school districts for payroll time recording.

Responsibilities Include:

• Assemble computer Kiosks for orders
• Prepare parts for future orders
• Maintain an organized storage area
• Create Invoices based on PO requirements
• Package and ship orders to customers
• Communicate with clients to verify compatibility of technology
• Work with Support to manage and implement fixes for Production
• Maintain a well tracked/organized inventory
• Identify/troubleshoot issues with Windows OS builds
• Deploy images to computer Kiosks
• Update and Maintain Images to be used in Production
• Plan, work on, and present specific quarterly goals for the team
• Document and track individual system information for record keeping
• Create Demo units and coordinate their deployment with Sales

Requirements:

• Adept understanding of the Windows Operating Systems
• Intermediate understanding of computer hardware
• Ability to troubleshoot Windows 10 Operating Systems
• Capable of moving quickly when required
• Proficient at task prioritization
• Able to communicate effectively between departments
• Forward-thinking, detail-oriented
• Capability of doing repetitive tasks for long periods of time
• Creating and organizing documentation properly
• Looking to take on new responsibilities
• Ability to lift up to 45 Ibs
• Not afraid to ask questions or for assistance when working
• Collaborating with a team and working independently