GreenDrop Customer Service Attendant

Who We Are

Green Drop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. Green Drop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions.

Community donated goods are then given a second chance to be loved again in local thrift stores.

Footnote disclosure:
Green Drop® is a for‑profit company and registered professional fundraiser where required.

Job Title:

Green Drop Attendant.

• To work in a purpose‑driven company with a business model that people love for its impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all bringing something special to contribute.

Comprehensive onboarding and training from day one. Our training department / Savers University develops and delivers robust training to every team member across the organization—from new hires to senior executives. We develop around 90% of our training internally and partner with a variety of renowned providers to supplement our offerings.

• Bundled health plans such as medical, Rx, dental and vision.
• Company‑paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on‑demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to help manage daily life.

• The Green Drop Site Attendant role is critical to our success and helps ensure we reach our goal of providing exceptional service to donors every day.
• The Site Attendant will lead by example and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Interact independently and collaboratively with donors using a positive, optimistic and intelligent technique.
• Always greet donors in a friendly manner, wearing full Green Drop uniform.
• Engage in pleasant conversation while acquiring donations by utilizing the bin.
• Assist donors with donations and help unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick‑ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with necessary tools.
• Other duties assigned by the manager.
• Must be on‑site during working hours.
• Must perform essential job functions with or without reasonable accommodations.

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50 lbs continuously throughout the day.
• Ability to work in outdoor conditions in all seasons.
• Positive mindset, punctual, strong sense of urgency and initiative in job duties.
• Strong ability to positively communicate and interact with donors, co‑workers, and management.

Must be at least 18 years of age.

Hourly.

No travel required.

256 Schuylkill Rd., Phoenixville, PA 19460.

Savers/Green Drop is an E‑Verify employer.