Veterinary Receptionist; Administrative Care Coordinator

Veterinary Receptionist (Administrative Care Coordinator)

Picayune Veterinary Clinic, Picayune, Mississippi

Contributes to the success of a high‑performing organization delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

• Provides excellent customer service in person, over the phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• Applicants must be 18 years of age or older.
• Customer Service experience required.

• Front‑Desk/Coordinator experience preferred.

• Open availability Monday‑Friday with rotating weekends.
• Possible on‑call shifts.

• Medical, dental, and vision insurance.
• Paid Parental Leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team Member Pet Discounts.
• Emotional wellbeing support — including Calm app access and 24/7 EAP.
• CE stipends and career development resources.
• Grant Circle — a relief fund for team members facing personal hardship.
• Local hospital culture backed by national resources.

$13.95 – $16.64 USD per hour.

Pet Vet is an equal‑opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.

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