Job Description & How to Apply Below
Overview Drive Autogroup provides unforgettable guest experiences. Our guest experience is driven by a dedicated team whose job satisfaction is of equal importance to us. We believe every employee plays a pivotal role in our success and we are committed to making opportunities rewarding. At Drive Autogroup you will experience an innovative, creative, and collaborative approach behind all our brands.
Responsibilities Proactively engage with service department clients to identify opportunities to acquire vehicles for the dealership’s used car inventory
Build rapport with service customers to assess vehicle condition, ownership status, and potential interest in selling or trading their vehicle
Present vehicle upgrade options, including transitioning service clients into new or pre-owned vehicles, when appropriate
Conduct vehicle appraisals in coordination with the Sales Manager and used car team to ensure competitive and profitable offers
Collaborate closely with the Sales Team, BDC, and Sales Managers to review service appointments, customer data, and equity positions to identify acquisition and upgrade opportunities
Follow up with service clients through phone, text, and email to nurture acquisition and upgrade prospects
Coordinate smooth handoffs between Service, Sales, and BDC to ensure a seamless customer experience
Maintain accurate documentation of customer interactions, appraisals, and acquisition opportunities in the CRM
Monitor market trends and inventory needs to support strategic used vehicle sourcing
Ensure compliance with dealership policies, state regulations, and ethical sales practices
Qualifications Previous experience in automotive sales, BDC, customer acquisition, or a similar sales-focused role is an asset
Strong communication and interpersonal skills
Confident, persuasive, and customer-oriented approach
Ability to multitask and work in a fast-paced environment
Comfortable using CRM systems and basic computer applications
Self-motivated with a strong desire to succeed and grow
Availability to work flexible hours, including evenings and weekends as required
What We Offer Competitive compensation plans
Collaborative team dynamic and Family-like atmosphere
Supportive work environment
Health and wellness initiatives
Community involvement activities
Exciting company events
Employee purchase plans and company discounts
Your professional journey is more than a series of job titles and responsibilities, and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.
Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.
Apply now. Apply with Indeed.
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