More jobs:
Job Description & How to Apply Below
Lead the Africa Specialists at African Travel, Inc. in a hybrid setting. Combine your leadership skills with a passion for luxury travel while driving sales and enhancing service quality.
This position, reporting to the SVP Sales, involves managing a dynamic contact center team. Drawing on your 5–8+ years of experience, you'll optimize team performance, sales incentives, and client satisfaction, ensuring that each journey is memorable.
Key Responsibilities:
• Supervise hybrid operations of the Africa Specialist team
• Design and implement sales training to boost conversion
• Develop and oversee quality assurance initiatives
• Resolve escalated issues efficiently and effectively
• Collaborate with cross-functional teams for success
Requirements:
• 5–8+ years in contact center leadership
• Proven sales and service performance expertise
• Proficient with CRM and contact center technologies
• Strong analytical and reporting skills
• Background in luxury travel preferred
Lead the charge in providing exceptional services that inspire and transform lives through travel in Africa.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×