Manpower

Job Title

Sales Support Specialist

Markham, ON

$26/hr

Our client, a leading organization in the manufacturing sector, is seeking a Sales Support Specialist to join their team. As a Sales Support Specialist, you will be part of the Sales Support Department supporting the sales team. The ideal candidate will have excellent communication skills, a proactive attitude, and strong organizational abilities, which will align successfully in the organization.

• Support the sales growth of an assigned geographic area to achieve financial targets for multiple P&L.
• Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, account statuses, and other issues via phone or email.
• Perform operational activities such as creation of accounts, setup of items, and management of E-commerce platform orders, ensuring compliance with business processes and policies.
• Assist with presales support, customer inquiries, and quote preparation.
• Coordinate all entities involved in providing pre-order booking support, order entry, and order management support up to shipment and invoicing.

• Bachelor's degree or diploma from an accredited university or college.
• At least 3 years of experience in a customer service or sales position.
• Strong oral and written communication skills.
• Extremely proficient with MS Office applications.
• Knowledge in SAP is preferred.

• Opportunity to work within an energetic and supportive team environment.
• Chance to develop your skills in a fast-paced manufacturing setting.
• Engage in continuous improvement initiatives that enhance customer satisfaction and operational efficiency.
• Work in a role that offers growth potential and professional development.
• Be part of a company recognized for its commitment to diversity and inclusion.