Practice Director

Smile Doctors Orthodontics is seeking a Clinic Manager to join our growing team.

• Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
• Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
• Ensure clinic team is trained on and adopts new tools, protocols and initiatives
• Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
• Build relationships within the local dental community and participate in local marketing efforts
• Manage controllable costs, including but not limited to labor hours and supplies
• Serve as a liaison between the Doctor and the team regarding work assignments, schedules, clinical priorities, and job performance
• Handle patient escalations to resolve in a mutually beneficial way
• Covers roles in the clinic when business demands arise
• Follow established protocols to ensure compliance with OSHA, HIPAA and State Dental Board regulations

• Solid written and verbal communication skills
• Ability to maintain confidential information
• Immediate proficiency with software applications, including Microsoft Office Suite
• Ability to work independently with limited supervision
• Travel between Blacklick and Pickerington, OH

• Internal Applicants: 2 years of clinic experience within Smile Doctors or an affiliated practice clinic;
  High school diploma required.
• External Applicants: 2 years of supervisory experience required;
  Orthodontic or dental experience preferred; high school diploma required, bachelor’s degree preferred.
• Strong coaching and conflict resolution skills
• Demonstrated ability to meet or exceed performance goals
• Strong time management skills with ability to multi‑task and prioritize work

• Competitive salary plus bonus
• Medical, dental, vision and life insurance
• Short and long‑term disability coverage
• 401(k) plan
• Two weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members