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Customer Experience Manager

Job in Pickerington, Fairfield County, Ohio, 43147, USA
Listing for: Five Below
Full Time position
Listed on 2026-02-25
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Job Description & How to Apply Below
Five Below -  -  - Responsibilities:
Ensures all crew members are wowing the customer through personal contact with customers; trains the crew on the B.E.S.T. customer service experience.;
Leads their assigned store to achieve and maintain customer service score goals provided by the District Manager.;
Leads front end operations and merchandising to meet or exceed brand standards and ensures front-end equipment is in working order.;
Opening and closing procedures, maintaining store cleanliness, recovery, and keeping the store ready for customers at all times.;
Performs store manager duties in their absence and partners with the store manager to recruit, train, coach, develop and supervise all crew members.
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