Warehouse Manager​/Delivery Driver

Description

Gentell is a national provider of advanced wound care products and programs to the long-term care industry. With a customer satisfaction rate exceeding 99%, our Total Wound Care Solution is a comprehensive program designed to improve patient outcomes, control costs for our partner facilities, and reduce nursing time. You would be joining a team dedicated to “making it better” every day.

We are seeking a highly organized and experienced Warehouse Manager/Delivery Driver to oversee all warehouse operations. The ideal candidate will be responsible for ensuring efficient storage, distribution, and inventory management of our products. This role requires strong leadership skills, a keen eye for detail, and the ability to optimize processes for maximum productivity and cost-effectiveness.

Delivery responsibilities include safely operating a Company vehicle, completing assigned routes, unloading products, obtaining required delivery documentation, and maintaining the overall cleanliness and safety of the vehicle.

Customer service is an equally important part of the position. The employee will interact directly with staff at customer facilities, deliver products to designated areas within those locations, check stock levels when required, and promptly communicate customer or delivery concerns to management. This role serves as a frontline representative of Gentell and is expected to consistently demonstrate professionalism, reliability, and a commitment to quality service.

Employees must follow all Company safety, infection-control, and customer-facility requirements. Gentell provides appropriate personal protective equipment for employees conducting facility visits.

• Supervise all phases of warehouse operations including the truck loading process and material handling activities.
• Arrange receipt of product from Toronto and contract manufacturers.
• Responsible for replenishment shipments to Wound Care Concepts and Absolute Wound Solutions regional distribution facilities.
• Responsible for shipments to distributor, hospital, and long-term care customers that purchase products.
• Oversee the daily workflow of the warehouse shift; schedule and assign work to staff.
• Hire, train, supervise, and evaluate employees assigned to warehouse.
• Ensures efficient warehouse operations through collaboration and coordination with other departments and shifts.
• Completes all required management reports and related administrative tasks.
• Researches, identifies, and presents new ideas to improve warehouse operations.
• Attends and participates in regularly scheduled and impromptu meetings.
• Ensures compliance with company safety policies.
• Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs.
• Supervise and assist with the unloading of containers as needed.
• Resolve employee relation issues and conflict that arise among team members and/or other employees.
• Handles discipline and termination of employees as needed and in accordance with company policies.
• Will oversee the Pick & Pack associates and ensure all orders are done in a timely manner.

• Operate Company vehicles to deliver Gentell products along established routes.
• Perform and document required pre-trip and post-trip vehicle inspections.
• Ensure that products are properly secured before operating the vehicle.
• Operate the vehicle safely and comply with all traffic laws and Company policies.
• Verify that all load-related documentation is complete and accurate.
• Record delivery, pickup, mileage, fuel, and other required information.
• Report vehicle defects, accidents, traffic violations, product damage, or…