Operations Manager – Hollow Metal - Pico Rivera, CA

Allegion operates manufacturing for specialty doors in Pico Rivera, CA. The Operations Manager reports to the Plant Manager and leads all manufacturing activities, supervising a multi‑shift unionized workforce.

• Lead, mentor, and develop a supervisory team across two shifts and an hourly unionized workforce to meet production, quality, and safety targets.
• Oversee all manufacturing operations—assembly, metal fabrication, machining, coating/finishing, hardware installation and packaging—to ensure efficient, safe, and on‑time production of specialty door products.
• Develop, communicate and execute operational plans in alignment with business objectives and the Annual Operating Plan (AOP).
• Champion continuous improvement efforts and drive plant productivity by leading Kaizen events, A3 problem‑solving, and other lean manufacturing initiatives facility‑wide.
• Ensure full compliance with Cal/OSHA, company safety standards and local regulations; proactively address hazards and promote a zero‑injury culture.
• Partner with Quality to monitor product standards, investigate deviations and implement corrective actions rapidly to protect customer satisfaction.
• Optimize delivery performance by managing labor, equipment and workflow to meet customer demand and minimize bottlenecks.
• Control costs—overtime, scrap and operational expenditures—by analyzing data and implementing efficiency measures.
• Work closely with Engineering and New Product Development to support product launches, qualify processes, and ensure seamless production ramp‑ups.
• Foster employee engagement and skill development by identifying training needs, coaching supervisors, and promoting a positive workplace culture.
• Conduct regular Gemba walks and audits to reinforce standards, engage frontline teams and uncover improvement opportunities.
• Use engagement metrics and operational KPIs to track progress on cultural and performance initiatives.
• Partner with EH&S, Supply Chain, Quality, Maintenance, HR, Finance and Labor Relations to drive plant‑wide initiatives and achieve business goals.
• Manage staffing plans and organizational structure within operations and maintenance to ensure readiness for volume changes and new product introductions.
• Maintain an active presence on the manufacturing floor, spending the majority of your time engaged directly with operations and frontline teams.

• Operate within the terms of the collective bargaining agreement (CBA) and ensure contract compliance in scheduling, overtime, seniority, promotions, discipline and other work rules.
• Build and maintain productive working relationships with union representatives and stewards; conduct regular, respectful communication and joint problem‑solving.
• Work with HR and Labor Relations to manage grievances, discipline and investigations in accordance with contract provisions and company policy.
• Participate in labor‑management meetings, support contract implementation activities, and provide input for bargaining preparation as needed.
• Apply creative staffing and scheduling solutions consistent with the CBA to meet production goals while minimizing labor cost impacts.

• Bachelor’s degree in Engineering, Operations Management, Business or a related discipline (preferred).
• 10–15+ years of progressive leadership experience in manufacturing operations, preferably in doors, metal fabrication, coating/finishing, or related industries.
• Proven track record managing multi‑shift supervisory teams and 100+ hourly associates in a unionized manufacturing environment.
• Demonstrated experience working with collective bargaining agreements, grievance procedures, and labor relations practices.
• Strong expertise in lean manufacturing principles and hands‑on leadership of continuous improvement projects.
• Deep understanding of manufacturing processes including assembly, machining, finishing and packaging.
• Excellent leadership, interpersonal and communication skills, with high emotional intelligence; ability to build trust and accountability across the organization and with labor representatives.
• Strong analytical and problem‑solving abilities to address complex…