Admissions Representative, Alpha - $100,000​/year USD

As an Admissions Representative, you will serve as the initial connection for families evaluating where to begin their child's education. Each email you compose, event you schedule, and dialogue you facilitate will influence whether a family selects Alpha. This position requires someone who prioritizes accuracy, timeliness, and authentic interpersonal engagement, and who recognizes that trust develops through careful attention to detail.

Alpha is constructing one of the most forward-thinking school frameworks globally. Our locations integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Admissions represents the point where this vision becomes tangible. Families seek more than data—they need transparency, assurance, and proof that Alpha differentiates itself in substantive ways.

In this capacity, you will oversee the complete journey for prospective families beginning with their initial contact. You will reply quickly and considerately, arrange campus visits and shadow experiences, keep applicant information current and precise, and help parents understand Alpha's approach and whether it matches their objectives. This is a prominent, people-centered role where you directly affect enrollment outcomes.

This is an intensive, campus-based position in Palo Alto, CA and Piedmont (East Bay), CA suited for someone capable of balancing several priorities with precision and attentiveness. If you value transparent communication, reliable execution, and supporting families in making educated decisions, this role provides considerable autonomy and influence.

• Addressing inquiries from prospective families within 24 hours through precise, professional, and Alpha-consistent messaging
• Organizing and delivering admissions events, campus tours, and student shadow visits from planning through follow-up engagement
• Ensuring comprehensive and accurate applicant documentation across CRM systems and admissions tools
• Conducting meetings with families to clarify Alpha's educational model, respond to concerns, and document key observations
• Partnering with campus and admissions teams to sustain an efficient and coordinated admissions process

• Rendering final admissions decisions or shaping enrollment policy
• Instructing classes or managing curriculum content
• Employing aggressive sales methods or scripted messaging
• Functioning in an unstructured or sluggish work setting

Provide a frictionless, high-conversion admissions journey that converts early interest into committed enrollment while ensuring families feel well-informed, valued, and enthusiastic about joining Alpha.

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
• Authorization to work in the United States

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Alpha offers six-figure roles for people ready to help build a radically better school experience.

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.