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Enrollment Coordinator, Alpha - $100,000​/year USD

Job in Piedmont, Alameda County, California, 94620, USA
Listing for: Crossover
Full Time position
Listed on 2026-08-09
Job specializations:
  • Administrative/Clerical
    Education Administration, Appointment Setter/ Scheduler
Salary/Wage Range or Industry Benchmark: 100000 USD Yearly USD 100000.00 YEAR
Job Description & How to Apply Below

As the first contact point for families evaluating where to begin their child's educational path, you will directly influence enrollment outcomes. Each email you craft, event you schedule, and discussion you facilitate determines whether a family selects Alpha. This position suits someone who prioritizes accuracy, timely responses, and authentic interpersonal engagement, recognizing that trust develops through careful attention to detail.

Alpha is constructing one of the world's most forward-thinking educational models. Our locations integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Admissions represents where this vision becomes tangible. Families seek more than data—they need transparency, assurance, and proof that Alpha distinguishes itself in substantive ways.

In this capacity, you will oversee the complete prospective family experience beginning with initial contact. You will reply with both speed and care, arrange campus visits and student shadowing opportunities, keep applicant information current and precise, and help parents assess whether Alpha aligns with their objectives. This is a high-visibility, relationship-centered position where you directly affect enrollment choices.

This is a dynamic, on-campus position based in Palo Alto, CA and Piedmont (East Bay), CA, suited for someone capable of balancing competing demands with precision and attention. If you value transparent communication, dependable execution, and supporting families in making informed decisions, this role provides substantial autonomy and influence.

What You Will Be Doing
  • Replying to prospective family inquiries within 24 hours with clear, professional communication aligned to Alpha's values
  • Organizing and delivering admissions events, campus visits, and shadow day experiences, including logistics and follow-up outreach
  • Keeping applicant records thorough and precise across CRM systems and admissions tools
  • Conducting meetings with families to clarify Alpha's approach, respond to concerns, and document key details
  • Partnering with campus staff and admissions team members to maintain a streamlined and effective admissions process
What You Won't Be Doing
  • Rendering final admissions decisions or shaping enrollment policies
  • Delivering instruction or managing academic programming
  • Applying aggressive sales methods or following rigid scripts
  • Working in a loosely organized or slow-paced setting
Enrollment Coordinator

Key Responsibilities

Provide a cohesive, high-conversion admissions journey that converts early interest into committed enrollment while ensuring families feel well-informed, valued, and enthusiastic about choosing Alpha.

Basic Requirements
  • 2+ years of customer-facing experience
  • At least 1 year of professional written communication experience with families or customers
  • At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
  • Strong organizational skills with the ability to manage multiple workflows simultaneously
  • Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
  • Authorization to work in the United States
Nice-to-have Requirements
  • Background in education, enrollment management, or school operations
  • Experience supporting admissions events or high-touch onboarding processes
  • Comfort working in fast-changing, tech-enabled environments
About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Join the team building school around student growth

Roles with real student impact:
Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:
Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:
Alpha is fast-moving, ambitious, and student focused. Its for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.

Crossover Job Code: LJ-5753-US-Piedmont-Enrollment Coor.
002

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