Associate Director, Sales Operations

Locations

• Padagis Headquarters, 5651 Byron Center Avenue SW, Wyoming, MI 49519, USA
• Piedmont DC, 301 Grove Reserve Parkway, Piedmont, SC 29673, USA
• Miller Building, 1251 Lincoln Road, Allegan, MI 49010, USA

• Hybrid
• SALES
• Full-Time
• Requisition #: SENIO
  001952
• Match Score :

The Associate Director, Operations and Analytics will oversee the daily operations of the naloxone team with a focus on enhancing the customer experience, analytics and distributor management. The position will work across all functions of the organization, with their primary interactions being with the sales operations and sales team.

Job duties:

• Oversee and manage the end-to-end contracting process to ensure compliance and timely execution.
• Lead operational and sales logistics initiatives to support business development and customer fulfillment.
• Validate data accuracy and integrity across analytics platforms and business dashboards.
• Provide comprehensive sales support, collaborating closely with internal stakeholders to meet revenue goals.
• Identify, lead, and implement continuous improvement initiatives to enhance operational efficiency.
• Serve as the primary point of contact for distributors and Group Purchasing Organizations (GPOs), fostering strong external partnerships.
• Analyzing large datasets to identify trends, patterns, anomalies, and key insights relevant to business objectives.
• Performing statistical analysis and interpreting results to inform decision-making.
• Collaborating with business stakeholders to understand data needs, define metrics, and translate business questions into analytical solutions.

Working closely with other data professionals (e.g., data engineers, data scientists) and business units to achieve analytical goals.

Required qualifications:

• Bachelor’s degree or equivalent.
• Five or more (5+) years of experience interacting with trade operations, distribution management; experience within a pharmaceutical organization is preferred.
• Experience using Microsoft Office applications (Word, PowerPoint, Excel).
• Experience using Power
  
  BI and SQL.
• Strong general business acumen.
• Understanding and passion to assist those suffering from chronic substance abuse, dependency and the comorbid conditions often associated.
• Ability to build strong relationships and meet the needs of customers, wholesalers and GPOs is essential.
• The ability to work in a dynamic environment, often with little direction.
• Must be self‑motivated and able to work independently.
• Strong project management skills, ability to manage multiple high priorities, identify resource needs, drive to completion, prepare reports, and evaluate results.
• Strong business analytic skills to assess potential opportunities across the region.
• Excellent interpersonal, oral and written communication skills.

Preferred qualifications:

• Demonstrated knowledge of ERP systems, specifically SAP.

Padagis'

Core Competencies:

• Service delivery – Understand who your internal and external customers are, identify their needs, and deliver value above their expectations.
• Active collaboration – Seek opportunities to work together across teams, function, business units, and geographies to seek success.
• Demonstrate agility – Proactively identify changes in our environment and act quickly, leading or embracing change.
• Think differently – Create, develop, and implement new ideas, products, services, or processes that involve introducing something new or significantly improving something that already exists.
• Excellent execution – Achieve outstanding results in all aspects of our organization, including our culture, leadership, strategy, and processes.

About us:

At Padagis our focus is on health care products that improve people’s lives. We are a market‑leading generic prescription pharmaceutical company that specializes in “extended topical” medications, like creams, foams, mousses, gels, liquids and inhalable products. It’s a great time to join our team because we have a high growth trajectory with now more than 1,300 employees across six locations in the United States and Israel.

We’ve already established a successful track record of launching first-to-file and first-to-market generic pharmaceutical products that…