Quality Engineer

JOIN US AT ISUZU – MOVING THE WORLD, FOR YOU

Isuzu is seeking a detail-oriented and dependable Quality Engineer to support operations at our new state-of-the-art assembly facility in Greenville County. As a global leader in medium-duty commercial trucks, Isuzu is committed to sustainability, innovation, and customer satisfaction. Our vehicles span internal combustion, electric, and alternative fuel platforms—built with quality and reliability at the core.

At Isuzu, we embrace change, value accuracy, and build strong operational foundations from day one. This role plays a critical part in ensuring reliable maintenance data that supports safe, efficient, and high-performing plant operations. Come help move the world with us.

Isuzu North America Corporation is investing approximately $280 million in a new 1 million-square-foot manufacturing facility in Greenville County, SC. Strategically located near I-85, I-26, and the Port of Charleston, the plant will produce N-Series Gas, N-Series Electric, and F-Series Diesel trucks. The facility will feature advanced flexible production lines and is expected to create more than 700 new jobs by its planned 2027 launch.

The Quality Control Engineer is responsible for ensuring the overall quality, reliability, and compliance of Isuzu’s light- and medium-duty commercial vehicles, including gasoline, diesel, and electric models. This role supports quality excellence across vehicle lifecycle stages - assembly, testing, launch, and field performance - by driving issue resolution, robust process controls, and continuous improvement. The engineer collaborates cross-functionally with product engineering, manufacturing, supplier quality, and field service to improve quality performance, mitigate risk, and maintain customer satisfaction.

• Lead quality planning and execution for new vehicle programs (from concept/design to full production), ensuring robust launch quality and production stability
• Participate in and lead APQP processes including PFMEA, control plans, process flow diagrams, capability studies, and design reviews
• Define, deploy, and maintain control plans, inspection plans, gaging strategies, test methods, and measurement systems (MSA)
• Conduct root cause analysis and corrective & preventive action (8D, Shainin/RedX, 5 Whys, Ishikawa/fishbone) for internal, supplier, and field quality issues
• Monitor key quality metrics (PPM, scrap, rework, warranty, field returns) and drive improvement initiatives to meet performance targets
• Serve as the quality liaison across design, manufacturing, test, logistics, purchasing, service, and field support teams
• Conduct and support internal audits (e.g., ISO 9001) and maintain quality system compliance
• Participate in model changes, design changes, stage reviews, and change control processes with a focus on risk mitigation
• Lead or support failure analysis, validation trials, and corrective testing activities
• Drive continuous improvement (kaizen, lean, Six Sigma) to improve defect prevention, reduce variation, and optimize quality processes
• Mentor junior engineers and manufacturing staff on quality tools, problem-solving, and best practices
• Interface with customers or regulatory bodies as needed to address complaints, field issues, or product investigations
• Prepare and present quality dashboards and reports to management, highlighting trends, risks, and key actions
• Support field investigations or product troubleshooting in customer environments
• Stay current on industry best practices, evolving standards, and new quality tools or technologies
• Perform other duties as assigned to support company and department goals

• Bachelor’s degree in Mechanical, Electrical, Industrial, Automotive, or Manufacturing Engineering (or related technical field)
• 5+ years of progressive quality engineering experience in an automotive, commercial vehicle, or manufacturing environment
• Proven experience with inspection systems, quality auditing, defect tracking, root cause analysis, preventive/corrective action processes, KPI analysis, and continuous improvement initiatives
• Familiar…