Program Specialist

Program Specialist – Office of Family Nutrition Services Position Summary

The Program Specialist provides administrative, operational, policy and procedure development and training as well as logistical support for the Office of Family Nutrition Services, including statewide WIC program activities. This position supports policy and procedure development and management of policies and memorandums throughout OFNS, program operations, inventory management, communication processes, and coordination of program resources. The Program Specialist works closely with state office staff, local agencies, contractors, and external partners to ensure efficient and accurate execution of program activities.

• Development, formatting, and distribution of WIC policies, procedures, and program memos
• Policies specifically covered would include: civil rights, disaster planning, voter registration and clinic customer services and environmental.
• Manage the SDWIC email inbox and route inquiries appropriately
• Maintain and update organizational charts as needed
• Prepare agenda notes, materials, and documents for internal meetings
• Support onboarding for new staff by preparing maps, worksheets, and administrative materials
• Track surplus inventory and coordinate redistribution or disposal as appropriate

• Arrange staff travel, lodging, and reimbursement documentation
• Support planning and logistics for statewide meetings, conferences, and trainings

• Coordinate ordering of brochures, outreach materials, clinic supplies, and other program resources
• Monitor stock levels and track distribution to counties and local agencies
• Oversee direct formula ordering (excluding computer systems)
• Manage procurement requests in collaboration with administrative and fiscal staff

• Oversee inventory for eWIC cards, program scales, R-Center materials, outreach items, and county contract supplies
• Maintain accurate inventory records and ensure timely restocking
• Support annual county contract inventory reviews

• Conduct daily EBT reconciliation activities
• Serve as a point of contact for troubleshooting non-technical EBT supply or administrative issues

• Maintain the WOW Van calendar, including scheduling and updates
• Coordinate vehicle maintenance and service needs
• Assist with training schedules and ensuring materials are available for mobile services

Provide annual training for Civil Rights.

Assist with administrative coordination for staff training sessions.

• Assemble training packets, materials, and communication notices

• Provide general office support to the program team
• Assist with special projects and initiatives to support Family Nutrition Services