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Operations Assistant
Job in
Pierre, Hughes County, South Dakota, 57501, USA
Listed on 2026-07-17
Listing for:
South Dakota State Government
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
Position Overview
Full‑time, 40‑hour weekly position within the Medical Services Operations team of the South Dakota Department of Social Services.
Responsibilities include answering calls to the Constituent Liaison Line, monitoring the recipient liaison phone line inbox, returning calls as needed, assisting with claims entry and processing, and performing other duties as required.
Ideal Candidate- Passion for serving the public and a high level of effort and commitment.
- Ability to represent the Department of Social Services with integrity and enthusiasm.
- Strong customer service skills.
- Knowledge of Medicaid claims payment methodologies (preferred).
- Knowledge of Medical Assistance programs and eligibility (preferred).
- Proficiency in business English, including grammar, spelling, and punctuation.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access).
- Proficiency in websites and internet navigation.
Eligible for Veterans' Preference. No sponsorship of work visas. Benefit options include zero‑premium employee health insurance, eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and retirement benefits. This position is a member of Class A retirement under SDRS.
EEO Statement“An Equal Opportunity Employer”
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