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Service Delivery Manager: Customer Success
Job in
Pierre, Hughes County, South Dakota, 57501, USA
Listed on 2026-07-27
Listing for:
SHI
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager (SDM) located in Pierre, South Dakota. The SDM will support Expert Support customers within SHI Services, ensuring high service delivery standards and customer satisfaction.
Key responsibilities include managing service operations, collaborating with teams, and resolving customer issues. This position requires a strong understanding of Microsoft services, technical knowledge, and exceptional interpersonal skills.
The competitive salary ranges from $70,000 to $90,000, with potential earnings of $85,000 to $100,000, depending on experience.
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