Loan Documentation Processor - Pierre, Mitchell or Rapid BankWest Locations

Scope Of Job

Work with branch personnel bankwide to ensure loan documentation generated is correct and adheres to bank and regulatory standards. Provide administrative and operational support for internal customers. Assist with boarding and maintenance of loan account information onto bank mainframe as processing area workflow demands. Provide information and assistance efficiently and courteously to authorized Associates. Maintain high level of confidentiality.

• Assure correct loan documentation is built for each loan request processed.
• Verify loan documentation follows Bank West policies and regulatory guidelines.
• Assist with compliance and technical issues as needed.
• Ensure staff are trained on loan documentation software and informed of updates.
• Under guidance verify accuracy of information boarded on Bank West's mainframe system.
• Activate new loans and perform daily maintenance.
• Ensure data entry accuracy and regulatory compliance.
• Complete loan maintenance requests for existing customers according to daily deadlines.
• Check work done by others for correctness and identify discrepancies.
• Respond promptly to inquiries about loan documentation, the platform application, operational, and regulatory items.
• Serve as backup to review and import loan data into Horizon, checking for completeness and accuracy, and initiate corrective measures when needed.
• Assist with payment processing.

• Collaborate with departmental counterparts on planning and implementing assigned projects and products.
• Participate in various committees and project teams as directed by management.
• Attend and actively participate in organization-wide, job-specific training and Quality Service programs.
• Adhere to all applicable Policies and Procedures of Bank West.
• Engage in community involvement as strongly encouraged.
• Perform other duties as assigned.

• Education:
  
  A high school diploma or equivalent.
• Experience:
  
  1 year of experience in a related field.
• Ability to work both independently and as part of a team, under pressure, meeting deadlines and adjusting schedules as needed.
• Ability to organize and handle multiple responsibilities while delivering quality internal and external Customer Service.
• Strong interpersonal skills and effective communication with internal and external customers.
• Knowledge of regulatory requirements relevant to the duties described.
• Knowledge of banking terminology and procedures.
• Proficiency in using a variety of application software, learning new computer programs, and understanding program outputs.
• Adherence to Federal Privacy Standards and Bank West requirements for electronic communication and Social Engineering standards.
• Expected to participate directly or indirectly in increasing Bank West's presence in markets as appropriate.