Developing Markets Officer

Job Summary

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

The incumbent will cover a territory that includes retail offices in Rapid City, Mobridge, and Pierre and may reside anywhere within the territory.

In this role, you will be tasked with cultivating new and servicing existing business relationships with producers who are starting, growing, or transitioning a farm, ranch, or agribusiness.

This role is key to our vision to be Young, Beginning & Small producers’ most valued financial partner by delivering tailored financing, effective education, and unrivaled customer experiences. In this role, you’ll work directly with customers in their early years of production—developing knowledge, financial acumen, and skills to increase their chances for long term business success.

Customer Growth, Retention, & Portfolio Churn

• Sell and promote loan products to influencers, prospects, and customers; routinely update prospect and influencer lists and maintain marketing and call planning information on customer contact software to build a healthy pipeline. Develop and implement business plans that will increase the Association’s market share in the assigned customer segment.
• Design innovative credit packages, advise customers on financial information, and competitively price loans based on risk and profitability. Holistically market, cross-sell, and endorse all the Associations’ products and services. Assist sales teammates focused on other customer segments to grow and expand market share. Cultivate a professional presence and expertise within assigned segment through collaboration with educational influencers, commodity groups, and networking with agricultural industry contacts.
• Receive and investigate leads from various origination channels, teammates, and external sources.
• Administer all products associated with young and beginning activities, new growth, and monitoring existing loans in the region.

Credit Administration & Servicing:

• Identify and implement specific credit offerings and structures tailored to young and beginning customers and prospects. Discuss credit packages with assigned analysts and participate in consensus decision making process when appropriate. Advise customers of loan decisions. Provide expert advice and counsel to the customer related to their financial position and future credit needs.
• Service assigned portfolio including satisfying loan conditions/covenants, preparing customer loan service plans, and establishing and maintaining sound credit and loan administration.
• Monitor loan performance on assigned portfolio, including completion, monitoring, and performance of loan servicing plans. Provide regular and ongoing updates with regional leadership and credit teams relative to customer and portfolio progress.

Outreach &

Education:

• Promote the young and beginning program to external industry influencers and educational influencers.
• Demonstrate expertise in the region through effectively engaging in various levels of public speaking and promotion.
• Plan and facilitate financial workshops for the assigned portfolio, other customers, and prospects
• Participate in training, peer learning, and engage with retail leadership, and others to increase consistency and efficiency in administering the young and beginning program.
• Provide in-depth 1:1 coaching and counseling with customers to help develop financial and…