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Problem Manager: ITIL Lead Root Cause & Prevention

Job in Pierre, Hughes County, South Dakota, 57501, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-20
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 99300 - 140737 USD Yearly USD 99300.00 140737.00 YEAR
Job Description & How to Apply Below
Position: Problem Manager: ITIL Lead for Root Cause & Prevention

ASM Research in Pierre, South Dakota is seeking a Mid-level Problem Manager to oversee the lifecycle of problems within enterprise IT services. This role is vital in identifying root causes of ongoing incidents and implementing corrective actions.

Key responsibilities include leading investigations, coordinating technical teams, and maintaining a known error database. A Bachelor's degree in IT or related field and 4–7 years of experience in problem management are required.

The role offers compensation ranging from $99,300 to $140,737 based on various factors.

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