Senior Cybersecurity Incident Response Engineer. Pierre LilyLifestyle

Position Overview

The Senior Cybersecurity Incident Response Engineer plays a critical role in leading complex incident response initiatives for enterprise networks and vital systems. This position is responsible for guiding the technical direction and coordination during high-impact events in a highly regulated environment. By applying ITIL-aligned incident management principles, this role ensures effective major incident handling focused on threat containment and eradication while driving proactive cybersecurity initiatives to bolster the organization's resilience against advanced adversarial tactics.

In this position, you will develop and deploy scalable countermeasures, enhance SOC tooling, and implement sophisticated detection and response programs to counter intricate attacks. Additionally, you will mentor junior responders, shape incident response governance, and influence the organization’s overarching security architecture in response to emerging threats and incident trends.

• Lead major incident response efforts, orchestrating technical teams, tracking action items, and making critical decisions to restore services and mitigate business risks.
• Integrate ITIL incident management best practices with technical workflows, ensuring consistent prioritization, communication, and resolution of incidents.
• Design and refine incident detection and response processes, including playbooks and automation, aiming to enhance consistency, speed, and response quality.
• Develop automation, orchestration, and custom scripting solutions to optimize workload, improve triage, and streamline incident containment and eradication.
• Conduct advanced threat and forensic analysis of endpoint, network, identity, and cloud data to understand attacker objectives and mechanisms.
• Collaborate with problem and change management teams to transform incident findings into long-term solutions and risk-reducing initiatives.
• Define and monitor incident metrics such as MTTR, MTTD, incident volume, and recurrence, using data to identify weaknesses and inform leadership on operational risks.
• Provide technical coaching and procedural guidance to incident handlers and SOC analysts, improving investigative techniques, documentation standards, and communication with stakeholders.

• 8+ years of progressive IT and cybersecurity experience, with substantial responsibility in incident response and major incident leadership.
• Bachelor's degree in IT,
  Cybersecurity
  , Computer Science, Business Administration, or a related field, or equivalent practical experience.
• Strong understanding of ITIL principles and incident management best practices, particularly in regards to major incident processes.
• Proficiency in incident and service management tools integrated with security operations.
• Excellent problem-solving, analytical, communication, and interpersonal skills, with proven ability to manage multiple simultaneous incidents effectively.
• Candidates must possess a current secret security clearance.

• Demonstrated leadership of ITIL-based major incident processes within large enterprises, including experience with executive communications.
• Strong experience with enterprise incident management and service management tools integrated with SOC and cyber defense functions.
• Certifications such as ITIL Foundation along with advanced cybersecurity or incident response credentials that showcase both service management and deep technical expertise.
• At least one cybersecurity-related professional certification - or the willingness to obtain one within one year of hire - such as Security+, CySA+, GSEC, CEH, GCIA, GCIH, CISM, or other industry-recognized equivalents.

Compensation for positions varies based on various factors including location, skill set, level of education, certifications, client requirements, and years of experience. The displayed compensation range for this role is a general guideline based on these factors and is tailored to each position. Monetary compensation is a component of the overall compensation and benefits package offered to employees.

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