Senior AI Prompt Writer

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role is responsible for the development and execution of AI-driven solutions within the residential real estate division. This role is responsible for crafting sophisticated prompts and overseeing the design of advanced agents to enhance operational efficiency, optimize customer engagement, and drive the division’s digital transformation. This role will also serve as a Subject Matter Expert (SME) for others on the delivery team.

This role collaborates closely with both technical and business teams, providing guidance to ensure that AI solution decisions are accurate, scalable, and compliant with industry standards. This position is instrumental in translating complex business needs into actionable AI use cases, developing and reviewing test plans, and leading quality assurance, volume, and bias testing to ensure the reliability and ethical integrity of AI models and processes.

This position is also responsible for creating, maintaining and instructing training, with support from the Training Department.

• Subject Matter Expertise & Operational Support
• Develop AI solutions by creating sophisticated agents and prompts, ensuring seamless integration with existing residential real estate systems and operational processes.
• Ensure AI models and solutions are built with scalability, reliability, and compliance in mind, addressing ethical AI concerns and industry regulations.
• Ensure AI development follows SitusAMC standard processes and procedures
• Serve as a primary contact for delivery team questions; provide guidance on best practices, troubleshooting, and issue resolution.
• Assist in defining and refining acceptance criteria and success measures for backlog tickets to ensure clarity, testability, and alignment to expected outcomes.
• Perform quality assurance (QA) reviews of delivery team work; identify trends, document findings, and recommend corrective actions and process improvements.
• Leadership Support & Cross-Team Collaboration
• Serve as a designated back-up for the VP during absences or as assigned; ensure continuity of operations and timely communication with stakeholders.
• Represent team standards and processes in meetings and working sessions; ensure guidance and decisions are documented and communicated to the team.
• Coordinate with the VP, stakeholders and relevant partner teams to support project planning, execution and end-to-end testing.
• Execute high-impact AI use cases in areas such as automation of existing services and products, predictive analytics, customer engagement, and operational efficiency.
• Team Training & Documentation
• Maintain and continuously improve delivery team training documentation, job aids and process references.
• Plan and execute onboarding and ongoing training for the delivery team, ensuring consistent understanding of standards, workflows, and quality expectations.
• Partner with the Training department to design and launch formal training curricula when appropriate; gather requirements, validate content accuracy, and support rollout and adoption.
• Other activities as may be assigned by your manager

• Bachelor's degree in a relevant field (such as Business, Computer Science, or Engineering) or equivalent combination of education and experience
• Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
• Strategic mindset with the ability to align product decisions with organizational strategy
• Excellent communication…