Associate, Release Management

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role will orchestrate the planning, coordination, and delivery of software releases across product, engineering, QA, and support teams, ensuring every deployment is predictable, high-quality, clearly communicated, and aligned with our internal controls. This role will serve as the connective tissue between technical teams and stakeholders, driving the processes and automation that make frequent, reliable releases possible.

Essential Job Functions:

• Develop, maintain, and coordinate release schedules, ensuring timely deployments and adherence to product release timelines and commitments.

• Collaborate with product, engineering, QA, and support teams, as well as internal stakeholders, to ensure all release requirements are met, and internal controls are accounted for.

• Coordinate testing, staging, and production environments to facilitate successful releases.

• Audit, collaborate on, and oversee the generation and delivery of release notes and change logs.

• Communicate release updates to both internal stakeholders and external clients.

• Establish best practices and processes for release management in a SaaS context, including automation and rollback strategies.

• Oversee post-release activities, including monitoring, troubleshooting, and engagement with incident management.

• Advocate for continuous improvement and innovation in release operations.

• Other task as assigned by supervisor

Qualifications/ Requirements:

• Bachelor’s degree in computer science, Engineering, or a related field, or equivalent combination of education and experience

• Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.

• At least 5+ years’ experience in software release management, preferably within a SaaS environment; we are open to a range of experience levels, from emerging release professionals to seasoned release leaders.

• Strong understanding of CI/CD pipelines, cloud infrastructure, and version control systems.

• Excellent written communication skills, with the ability to translate technical changes into clear, client-facing release communications.

• Exceptional organizational skills and keen attention to detail.

• Ability to thrive in a fast-paced, collaborative, and customer-focused environment.

• Familiarity with CI/CD and Dev Ops tooling such as Jenkins, Git Hub Actions, Git Lab CI, or Azure Dev Ops preferred

• Working knowledge of major cloud platforms (AWS, Azure, or GCP) and containerized deployment (Docker, Kubernetes) preferred

• Experience with Agile/Scrum methodologies and work-management tools such as Jira or Azure Boards preferred

• Exposure to ITIL or other release/change management frameworks; relevant certifications (e.g., ITIL, PMP, CSM) are a plus.

• Experience managing customer-facing release communications, status pages, or client notification programs preferred

• Scripting or automation experience (e.g., Python, Bash, Power Shell) for streamlining release workflows preferred

Note:

This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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