Account Executive

About the Role

The Sales Executive, Public Safety will focus on selling to named city, county, and regional public safety accounts — including law enforcement and fire organizations — with a hunter focus on net new customers. This individual will help agencies transform their scheduling processes to improve efficiency, compliance, and employee engagement using UKG’s Tele Staff Cloud SaaS solution.

Success in this role requires consultative selling skills and a deep understanding of the unique challenges faced by public safety agencies, such as 24/7 scheduling, union contracts, fatigue management, and accountability to the communities they serve. You’ll act as a trusted advisor, helping departments achieve operational excellence and better serve their citizens through modern workforce technology.

• Consistently exceed sales quotas by driving new business in the Public Safety sector.
• Build and maintain a healthy sales pipeline through consistent prospecting, opportunity qualification, and disciplined pipeline management to achieve quarterly and annual sales targets.
• Conduct a high volume of customer engagements, including discovery meetings, solution reviews, pricing discussions, and proposal presentations, to advance opportunities through the sales cycle.
• Maintain accurate opportunity, activity, and forecast data in Salesforce and other sales forecasting tools to support effective pipeline management and business planning.
• Develop and execute strategic territory and account plans focused on generating net new business while expanding relationships within assigned public safety agencies.
• Provide timely follow-up and responsive communication to prospects and customers, ensuring a high standard of professionalism and customer engagement.
• Effectively manage multiple opportunities simultaneously while maintaining strong organizational discipline and attention to detail.
• Develop and maintain a strong working knowledge of UKG’s technology and how it addresses the unique workforce and scheduling needs of public safety agencies.
• Maintain an expert understanding of trends in public safety technology and workforce analytics.

Basic Qualifications:

• 3–5 years of proven success selling complex scheduling solutions or Workforce Management solutions, preferably to public safety agencies.

Preferred Qualifications:

• Demonstrated ability to consistently generate pipeline through outbound prospecting, strategic account planning, and disciplined sales execution.
• Demonstrated success selling into law enforcement, fire, EMS, corrections, or emergency communications.
• Highly self‑motivated with excellent time management skills and the ability to manage a territory with minimal supervision.
• Highly organized, detail‑oriented, and self‑motivated with strong problem‑solving skills.
• Experience maintaining accurate CRM records, opportunity management, and sales forecasting using Salesforce, Clari, or similar sales tools.
• Proven ability to articulate complex technology in terms that resonate with mission‑driven audiences.
• Exceptional communication, negotiation, and relationship‑building skills with C‑level and departmental leaders.
• Strong sense of accountability, urgency, and follow-through with a commitment to delivering an outstanding customer experience.
• Bachelor’s degree (BA/BS) or equivalent experience.
• Residency within or near assigned territory and familiarity with the public safety landscape.

• Up to 25%

The base salary range for this position is $90,000 to $95,000; however, base pay offered may vary depending on skills, experience, job‑related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View the EEO Know Your Rights poster (https://(Use the "Apply for this Job" box below).)

UKG participates in E-Verify. View the E-Verify posters here (https://).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email