Medical Secretary

Who We Are:

Life Bridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

Life Bridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

Responsible for all hospital and provider calls sent to appropriate secretary and/or provider. Receiving messages for outside physician must be returned within a reasonable amount of time. Collecting/distributing faxes throughout the day to appropriate personnel. Pull medical records, process prescription refill requests, and other duties as requested.

• Responsible for answering and returning calls
• Schedules patients
• Call/follow up with patients regarding test results
• Will communicate with provider regarding patient concerns
• Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff and physicians. Ensures that all customers receive exemplary service.

• Education:
  
  HS Diploma/GED preferred
• Experience:
  
  1-3 years of experience. Travel to offsite locations may be required to meet staffing and patient needs. Travel will be coordinated in advance to the extent it is possible. Hours will vary depending on the provider's schedule.

Salary range $20 to $24/hour dependent on experience and our internal equity

• Impact:
  Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
• Growth:
  Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
• Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
• Benefits:
  Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region:
Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

Life Bridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Life Bridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.