Field Services Technician

Overview

A knowledgeable and customer-focused Desktop Support Technician is needed to provide technical assistance across multiple local sites. This role involves supporting end users both remotely and in person, performing installation, troubleshooting, and repair of devices in a Windows-based environment. The position requires strong communication skills, professionalism, and the ability to work independently while traveling within the assigned region.

This is a long-term opportunity offering strong benefits, ongoing skills development, and room for career advancement.

• Provide desktop support including installation, configuration, troubleshooting, and repair of hardware and software.
• Assist end users both remotely and on-site across multiple nearby counties.
• Perform basic network troubleshooting and escalate issues when needed.
• Support additional technology systems such as printers, peripherals, and related equipment.
• Maintain accurate documentation within a ticketing system.
• Deliver excellent customer service and build strong working relationships with end users.
• Work independently while managing daily tasks and travel between supported locations.
• Lift and carry equipment and work in physically demanding positions when required.
• Follow established procedures and adapt to working in secure or structured environments.
• Complete required training to ensure proper conduct, safety awareness, and operational readiness.

• 1-2 years of experience in desktop support or a similar technical role.
• Strong troubleshooting skills across hardware, software, and operating systems.
• Experience supporting Windows-based environments.
• Basic understanding of network connectivity and device configurations.
• Valid driver’s license and ability to travel locally.
• Ability to lift heavy equipment and work in uncomfortable positions for extended periods.
• Strong communication skills and a customer-focused mindset.
• Ability to work with minimal supervision and stay organized.

• Experience with imaging, deployments, and user account support.
• Familiarity with cloud-based environments and directory services.
• Exposure to ticketing systems and structured support workflows.
• Ability to support a variety of hardware including desktops, peripherals, and mobile devices.

• Customer service and relationship-building are essential to success in this role.
• The role is fully on-site with travel throughout the assigned region.

This is a Contract position based out of Pikeville, KY.

The pay range for this position is $19.00 – $23.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Pikeville, KY.

This position is anticipated to close on Feb 11, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic…