Desktop Support Technician
Job in
Pikeville, Pike County, Kentucky, 41501, USA
Listed on 2026-07-07
Listing for:
TEKsystems c/o Allegis Group
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Position Overview
We are seeking a customer-focused Desktop Support Technician to provide both onsite and remote technical support to end users. This role requires strong troubleshooting abilities, excellent communication skills, and a commitment to delivering a positive user experience. Candidates should be comfortable working independently, traveling locally as needed, and supporting a variety of desktop and hardware-related issues.
Key Responsibilities
- Provide technical support to end users through phone, remote, and onsite assistance.
- Install, configure, troubleshoot, and repair desktop and laptop hardware and software.
- Diagnose and resolve operating system, application, and peripheral issues.
- Support hardware deployments, upgrades, migrations, and workstation setups.
- Troubleshoot basic network connectivity and performance issues.
- Document incidents, service requests, and resolutions within a ticket management system.
- Assist with printer setup, maintenance, and troubleshooting.
- Perform hardware installations, cable management, and workstation relocations as needed.
- Deliver exceptional customer service while supporting end-user technology needs.
- 1-2+ years of desktop support, help desk, or technical support experience.
- Experience diagnosing and resolving hardware, software, and operating system issues.
- Basic understanding of network troubleshooting concepts.
- Strong communication and customer service skills.
- Ability to manage multiple support requests in a fast-paced environment.
- Valid driver's license and reliable transportation.
- Ability to lift and carry equipment and work in various physical environments when required.
- Experience supporting desktop operating systems and productivity applications.
- Familiarity with ticketing and incident management processes.
- Experience with hardware deployments, imaging, device configurations, and user support.
Intermediate
Job Type & Location
This is a Contract position based out of Pikeville, KY.
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pikeville,KY.
Final date to receive applications
This position is anticipated to close on Jul 20, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×