Medical Billing & Office Assistant

This role is more than just numbers. The medical billing position is more than just a job. — it’s about supporting a mission-driven counselling practice serving underserved African American communities. Your work ensures that clients can access care without disruption and that clinicians are supported through accurate billing and timely payments. If you’re detail-oriented, dependable, and motivated by work that uplifts communities, this is the role for you.

Billing & Accounts Receivable Assistant

Location:
Remote

Employment Type:
Full-time

Compensation: $1,200 – $1,300/month base + performance bonuses (total potential $1,150 – $1,450/month)

• Answer and route phone messages related to billing and payments
• Process insurance bill payments and post them accurately in the system
• Record and reconcile daily client account transactions
• Follow up on unpaid balances and maintain tracking logs
• Assist with monthly account reconciliations and payment reports

• Hands-on experience in billing, insurance payments, or account reconciliation
• Familiarity with posting payments in electronic systems or EHR platforms
• Ability to manage call notes, messages, and client payment records accurately
• Comfort using Excel or simple spreadsheets for tracking payments
• Strong attention to detail with the ability to resolve basic discrepancies
• Maintain accurate call and payment logs
• Post payments within 48 hours of receipt
• Follow up on overdue accounts weekly
• Reconcile accounts with minimal error rate
• Respond to billing inquiries within two business days