Senior Manager, Sales Operations - Americas

Overview

This senior manager role leads Sales Operations for the Americas region, driving forecasting, pipeline management, sales process execution, territory management, reporting, and GTM productivity within Revenue Operations.

We seek a highly strategic and execution‑oriented leader to partner with sales leadership, challenge assumptions with data, improve systems and processes, and help scale a high‑growth AI infrastructure business.

• Drive weekly forecast management processes across the Americas business
• Partner with sales leadership to improve forecast accuracy, pipeline hygiene, and deal inspection
• Analyze pipeline health, coverage, conversion, and risk trends
• Build executive‑level reporting and operational insights for leadership reviews

• Improve and scale sales processes across opportunity management, account planning, and territory execution
• Ensure Salesforce data quality, stage hygiene, and operational consistency
• Identify operational bottlenecks and implement scalable solutions
• Partner with Deal Desk, Finance, Marketing, and GTM Systems teams to improve workflow efficiency

• Develop dashboards, KPIs, and reporting frameworks that drive actionable decisions
• Translate large datasets into clear business insights and executive recommendations
• Support QBRs, forecast calls, pipeline reviews, and strategic planning activities
• Help standardize operational metrics across regions and functions

• Support territory planning, account segmentation, and account ownership governance
• Assist in quota planning and GTM capacity analysis
• Partner with leadership on strategic account prioritization and pipeline generation initiatives

• Partner with GTM Applications and Rev Ops leadership to optimize Salesforce and integrated systems
• Help operationalize AI‑driven workflows and automation across the GTM organization
• Support adoption of modern operational tooling and process automation

• 7+ years of experience in Sales Operations, Revenue Operations, or GTM Operations
• 3+ years managing or leading operational programs and cross‑functional initiatives
• Strong Salesforce expertise, including reporting, dashboards, pipeline management, and sales process design
• Experience supporting enterprise sales organizations
• Advanced analytical and problem‑solving skills
• Strong executive communication and presentation abilities
• Ability to manage multiple priorities in a fast‑paced environment

• Experience in AI, infrastructure, enterprise technology, cloud, storage, or high‑performance computing industries
• Experience with forecasting methodologies and pipeline analytics
• Familiarity with CPQ, BI tools, and GTM automation platforms
• Experience working in high‑growth or transformation‑stage organizations
• Exposure to AI‑enabled operational workflows and automation strategies

• Improved forecast accuracy and pipeline visibility
• Higher operational consistency across the Americas business
• Faster reporting cycles and improved executive insights
• Increased seller productivity through process simplification and automation
• Strong partnership and trust with sales leadership

• Work at the forefront of AI infrastructure and enterprise computing
• Help shape the operational engine behind a rapidly growing business
• Partner with executive leadership on strategic GTM initiatives
• Opportunity to influence systems, process, and AI transformation across the organization
• Competitive compensation, benefits, and growth opportunities

Salary Range: $160,000 - $185,000

• Self‑Starter – Takes independent action to identify and solve problems, seeks relevant information, and engages in new initiatives.
• Success/Achievement Orientation – Delivers quality results consistently, sets challenging goals, focuses on critical priorities, and is accountable.
• Problem Solving – Recognizes problems and responds with a systematic assessment that identifies and addresses causes.
• Innovative – Builds and improves key business processes, generates new ideas, challenges status‑quo, and solves problems creatively.

Data Direct Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender status, sex stereotyping, sexual orientation, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.