Director, Product Management

Remote

ROKO Labs is seeking a Director, Product Management to support a diverse portfolio of client engagements in the Fintech and Financial Services industry. Duties include client research, requirements gathering, UX strategy, documentation, and overall project leadership. A successful Director, Product Management, you will help build long-term relationships with clients and manage the planning and execution of business objectives. You’ll lead strategic product consulting, including establishing a clear product and UX vision, facilitating strategic planning and road mapping, and creating optimizations across human capital, processes, and technology investments.

• Own and guide the functional evolution of products by developing against needs that are voiced directly by clients and their end users.
• Proactively recommend functionality and investments based on your expertise and industry/competitor trends.
• Manage the high‑level strategic direction of major initiatives defined by clients and drive execution and delivery across several multidisciplinary teams.
• Identify, recommend, and assist in the implementation of internal operational improvements.
• Lead discussions with clients, users, third‑party vendors, data source providers, business SMEs and other parties as necessary to gather product requirements.
• Analyze usage statistics and other client reporting metrics, the book of business, and operating metrics. Based on the analysis, deliver recommendations to the client for product and process improvements.
• Liaise with the business owners to ensure the backlogs are appropriately prioritized for all requirements/user stories and development tasks.
• Work with the Quality Assurance/Engineering teams to provide user testing and quality assurance on newly developed functionality.
• Manage and oversee sprint planning and improvements.
• Manage the development of internal methodologies and process improvements to increase overall efficiency.
• Develop a deep understanding of clients’ quarterly, yearly, and strategic business plans and provide product management consulting on best practices and recommendations for achieving those objectives.
• Participate in contract proposal, negotiation, and renewal process.

• 8+ years of related work experience. Minimum 4+ years in a senior, external client delivery role or similar role working with top executives.
• Possess a deep fintech or financial services industry background and experience. Former experience in Finance and ability to relate to customers in the Fintech industry is a requirement.
• Experience with building and delivering analytics product lines, revenue models, data modeling, etc.
• SaaS and B2B expertise a plus.
• Knowledge of analytics products and features, understanding of information visualization best practices and how to translate key insights to end users.
• Clear and concise verbal and written communication.
• Extensive experience in scrum‑based Agile development methodology.
• High level of organization and ability to prioritize tasks.
• Ability to develop relationships with client team members at all levels of an organization.
• Ability to informally influence others.
• Strong desire to improve and continuously learn.
• Professional demeanor and behavior; can‑do attitude.
• Experience managing multiple projects independently and proactively to ‘get things done.’
• Advanced proficiency with MS Office tools, especially Word, Excel, PowerPoint, and Visio, with demonstrated ability to efficiently produce crisp, professional documents.
• Advanced knowledge of at least one RDBMS, such as MySQL or Oracle.
• Direct management experience leading teams to establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, encourage team dialogue; provide candid, meaningful/real‑time feedback and encourage improvement, innovation.
• Advanced experience developing and executing business plans, owning customer relationships, and managing product enhancements that lead to achieving strategic business objectives, such as increased revenues, customer retention or decreased costs.
• Bachelor's degree in Accounting, Finance/Economics, Management Information Systems, Computer Science, Business Administration, Statistics, Mathematics, Regulatory Compliance, Science, Technology, Engineering and Mathematics and/or other business fields of study.

ROKO Labs does not sponsor applicants for work visas or legal permanent residence.

ROKO Labs is a fast‑growing strategic product and technology consultancy with a remote‑first culture. We welcome applicants from any U.S. time zone. Our compensation package consists of a competitive base and bonus.