Part-Time Veterinary Receptionist, Weekends; Care Coordinator - Hunter's Animal Hospital
Listed on 2026-06-07
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Customer Service/HelpDesk
Customer Service Rep
Part‑Time Veterinary Receptionist, Weekends (Care Coordinator) – Hunter's Animal Hospital
Hunter's Animal Hospital, located in White Hall, Arkansas, is a full‑service veterinary clinic focusing on personalized, high‑quality care for pets. The Care Coordinator assists the team with a variety of administrative and customer‑service tasks, supporting the clinic’s operations and patient care.
Position OverviewJoin our team as a Care Coordinator who contributes to the success of a high‑performing organization committed to delivering superior care and exceptional service. The role aligns with titles such as Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
Key Responsibilities- Provides excellent customer service in‑person, over the phone, and during high‑stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.
- Must be pet‑friendly and not allergic to animals.
- Answer multiple phone lines and manage incoming calls professionally.
- Schedule appointments for multiple doctors.
- Maintain accurate patient charts and records.
- Demonstrate strong customer service skills and general office etiquette.
- 8:00 AM – 3:00 PM, Saturday
Sign‑on Bonus of $1,000 for qualified LVT, CVT, RVT, or VA candidates after 90 days of successful employment.
Pet Vet is an equal‑opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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