Trades & Apprenticeship Program Coordinator

North West Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education.

NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Trades & Apprenticeship Program Coordinator serves as the operational and administrative backbone of the Western Arkansas Apprenticeship Program (WAAP). This role supports apprentices, employers, instructors, and program leadership while ensuring compliance with U.S. Department of Labor Registered Apprenticeship requirements and NWACC policies.

The Coordinator works closely with NWACC’s Workforce Specialist and the Director of Trades & Apprenticeship to support student recruitment, enrollment, retention, compliance tracking, reporting, and employer engagement.

Assist prospective and current apprentices with onboarding, enrollment, registration, program navigation, and connection to campus and community resources to support student success and retention

Serve as a primary point of contact for apprentices, employers, instructors, and program partners; communicate program expectations, requirements, progress, and related updates

Maintain accurate apprenticeship records, documentation, databases, and compliance tracking for attendance, on-the-job training hours, wage progression, licensing requirements, and applicable state and federal reporting

Support compliance with U.S. Department of Labor Registered Apprenticeship standards, NWACC policies, and applicable state and federal regulations; assist with audits, annual reviews, and required reporting processes

Coordinate program operations, including instructor onboarding support, training preparation, instructional materials, supplies, equipment needs, semester processes, and end-of-term activities

Assist with employer outreach, recruitment activities, career fairs, community events, workforce initiatives, program marketing materials, website updates, reports, presentations, and outcome tracking

Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of Pay: $16.00 per hour

Bachelor’s degree in administration, Management, or a related field

Minimum of two years of program administration or related experience

Related education and experience may be substituted with approval

Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, Teams, Zoom, and related communication and reporting tools.

Ability to learn and utilize institutional, apprenticeship, licensing, and compliance systems, including Canvas, Workday, U.S. Department of Labor, Arkansas apprenticeship, and related portal systems

Strong organizational skills, attention to detail, and ability to manage multiple priorities, projects, records, and deadlines in a fast-paced environment

Effective written, verbal, and interpersonal communication skills with the ability to collaborate professionally with students, employers, faculty, staff, and external partners

Demonstrated initiative, problem-solving ability, professionalism, confidentiality, teamwork, and data management skills to support program operations and reporting needs

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is:

• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking

Constantly:

• Hearing
• Repetitive motion
• Talking

The following work…