VMWare Engineer

Job in Pine Bluff, Jefferson County, Arkansas, 71601, USA

Listing for: TechDigital Group

Full Time position
Listed on 2026-06-05

Job specializations:

Engineering
Systems Engineer

Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR

Job Description:

This team will support VMWare, Nutanix, AVS (Azure VMWare Solutions) and Net App related requests.

Qualifications:

6+ Years of experience in VMWare.

Must have a VMWare Certified (6.x or higher).

Candidate must have VMWare work experience in implementation and customer interaction.

At least 1 year or more experience on Nutanix.

Nutanix certification will be an added advantage but is not mandatory.

Should have knowledge on Azure Net App files storage.

Responsibilities:

Will be training, mentoring & guiding CSS frontline support engineers in triaging, scoping, troubleshooting tickets.

Will create AVS training syllabus by core areas like HCX, NSX, Day 0 provisioning, etc.

Will guide and handle Fortune 500 customer interactions.

Will facilitate VMware Tier 3 engagement and ensure the right amount of troubleshooting is conducted at Tier 1 level before engaging VMware external Support.

Will closely collaborate with Internal technical teams to troubleshoot customer cases.

Able to answer 'How do I' tickets at Tier 1 level.

Will provide constant feedback to AVS Engineering on improvements and automations.

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