Switchboard Operator Off

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Non-Management Jefferson Regional Main Hospital, Pine Bluff, AR, US

• Days and hours vary. 12 HOUR SHIFTS
• This position is based within Jefferson Regional Telecommunication Department

The PBX Operator will accurately operate the telephone console for incoming and outgoing calls, perform in-house paging, conduct answering service, maintain physician’s PC database, and operate the TDD phone for the hearing impaired. This position responds to all codes and alarms quickly with appropriate priority. The PBX Operator must be knowledgeable of all equipment operating procedures.

• High School diploma or equivalent required.
• This is a safety sensitive position.*
• Must have a year of computer experience or training
• Excellent verbal communication and listening skills
• Strong multi-tasking abilities in a fast paced environment
• Ability to handle emergency situations calmly and efficiently
• Able to demonstrate professionalism and maintain confidentiality

• One year of answering in a call center or company phone.
• One-year customer service experience.
• Proficiency in operating phone systems, paging systems, and basic office equipment
• Familiarity with medical terminology

• Competitive Health, Dental, and Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• Paid Time Off
• Matching Retirement Plans
• Tuition Reimbursement
• And much, much, more!

Jefferson Regional complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

* Safety Sensitive Position Definition:
The essential duties of the job require the employee to work in a constant state of alertness in a safe manner. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness, or death. This position prohibits the current use of any illegal drugs.