Deposit Exception Management I

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Bank Operations Specialist I, as a member of the Operation's Team that supports the processing for all bank's transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment. The Bank Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications.

• Acts as a first-line resource for problem solving regarding all deposit operational issues.
• Resolves daily non-post and insufficient items in an efficient manner.
• Balances daily incoming and outgoing return files.
• Monitors and resolves daily reports
• Balances deposit general ledger applications.
• Maintains detailed records on all work responsibilities as required.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

• Ability to perform tasks quickly and accurately.
• Ability to operate in a team environment to accomplish shared goals.
• Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
• Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
• Ability to maintain effective interpersonal relationships with management and team members.
• Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.

• High school diploma or its equivalent is required, and
• Two years of related experience required; banking operations and/or customer service experience preferred.

• MS Office programs

• Proficiency of the Navigator system and electronic communications.

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.