Community Based Care Coordinator I

## Community Based Care Coordinator IApplylocations:
Arkansas Mobile:
Lake Village, AR:
Lockesburg, AR:
Bentonville, AR:
Hot Springs, ARtime type:
Full time posted on:
Posted Todayjob requisition :
R10259
*
* Job Summary:

** The Community Based Care Coordinator I – Arkansas with oversight from the care coordination team is the member concierge and is the single point of contact for assessment, person-centered planning, service coordination (funded or unfunded), disease management and transitions between all levels of care.
*
* Essential Functions:

*** Understand and implement person-Centered thinking
* Facilitate the person-Centered planning process
* Assist with in person-centered care training to maximize the development of the Person-Centered Service Plan.
* Coordinate services and health benefits for members who meet criteria
* Consult with members, families and legally responsible people to discuss behavioral and physical health care needs
* Consult and collaborate with other professionals and community members to coordinate care and develop Person-Centered Service Plans
* Assist with ongoing communication with the internal complex clinical team.
* Assist with educating members about their condition, medication and assist with any necessary instruction.
* Monitor service delivery to ensure appropriateness of care and compliance with any waiver
* Complete psychosocial health care questionnaires and behavioral assessments by gathering information from the member, family, provider and other stakeholders
* Monitor and evaluate Person-Centered Service Plan on an ongoing basis through member, family, provider and stakeholder contact by modifying the plan as needed based on member choice
* Assist with care coordination activities to support member outcomes
* Maintain current and accurate documentation of contacts, treatment plans, case notes, referrals, and assessments in the electronic record according to current accreditation and compliance guidelines
* Participate in meetings with providers to inform them of services and benefits available to members
* Engage members through participating in information collection and assertive outreach, including home visits and telephone calls
* Assist in education of member/caregiver regarding healthcare access and benefits, and provide member/caregiver with health education and wellness materials
* Regular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the program
* Document care coordination activities and member response in a timely manner according to standards of practice and Care Source policies regarding professional documentation
* Look for ways to improve the process to make the members experience with Care Source easier and share with leadership to make it a standard, repeatable process
* Perform any other job duties, as requested
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* Education and Experience:

*** High School Diploma or GED equivalent required.
* A minimum of one (1) year of experience working with developmentally or intellectually disabled or behavioral health clients (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) is required.
** Competencies, Knowledge and

Skills:

*** Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel
* Ability to communicate effectively with a diverse group of individuals
* Ability to multi-task and work independently within a team environment
* Knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
* Strong advocate for members at all levels of care
* Strong understanding and respect of all cultures and demographic diversity
* Ability to interpret and implement current research findings
* Awareness of community & state support resources
* Critical listening and thinking skills
* Decision making and problem-solving skills
* Strong organizational and time management skills
** Licensure and Certification:
*** Must have valid driver’s license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s…