Patient Representative-Ortho Clinic; Northwest, AR

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Closing Date: 10/03/2026

Type of Position: Administration - Outreach

Job Type: Regular

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at ask recruitment.

Department: ICE | MUSL NWA Bentonville Access

Department's Website:

We are seeking a dedicated Patient Representative to join our team. The Patient Representative works under general supervision, counseling patients on their financial status and obligations. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high-risk pre-certifications, developing and implementing denial avoidance plans, and producing reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.

The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. The ideal candidate will have strong communication skills, attention to detail, and a commitment to providing excellent patient support while contributing to the financial health of our organization.

Join us and become an essential part of supporting our patients and advancing care in the Northwest region!

Minimum Qualifications:

• High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Knowledge, Skills & Abilities:

• Abili…