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Learning & Quality Lead – Multi-Hotel Training & Guest Experience
Job in
Pine Bluff, Jefferson County, Arkansas, 71601, USA
Listed on 2026-07-01
Listing for:
InterContinental Hotels Group
Apprenticeship/Internship
position Listed on 2026-07-01
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
Inter Continental Hotels Group is seeking a Cluster Learning & Quality Manager for the North & West region. The role focuses on leading the Learning & Quality agenda across multiple hotels, ensuring consistent brand delivery and enhancing guest experiences. Candidates should hold a Bachelor's degree and have over 4 years of relevant experience in L&D/Quality within the hospitality sector.
The successful applicant will manage training systems, monitor guest feedback, and collaborate closely with hotel GMs and departmental teams.
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