Technical Support Analyst: AI-Driven, Multi-Vendor Liaison
Job in
Pine Bluff, Jefferson County, Arkansas, 71601, USA
Listed on 2026-06-04
Listing for:
Sureify
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Sureify is seeking a Technical Support Analyst to join our Client Support Services team. This role blends client support with technical investigation, helping to ensure issues are clearly understood and addressed. Responsibilities include triaging multi-vendor issues, creating actionable tickets, and managing internal documentation.
The ideal candidate has at least 2 years of technical support experience, proficiency in SQL, and a proactive mindset. A Bachelor's degree in a related field is required. The position has a base salary of $66,000 - $88,000 USD.
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