Manufacturing Business Process Analyst; ERP

Manufacturing Business Process Analyst

Location based onsite in either Pine Bluff or Little Rock. Candidates located in Little Rock will be required to travel to Pine Bluff at least once per week. There is a separate travel component.

The Manufacturing Business Process Analyst is responsible for defining, designing, and supporting ERP-enabled business processes within a discrete manufacturing environment. This role will play a critical part in the deployment and optimization of Infor Cloud Suite Industrial (Syte Line), ensuring alignment between system capabilities and real-world engineering and manufacturing operations.

The position works closely with engineering, operations, supply chain, and IT to translate business requirements into effective ERP solutions, with a focus on engineer-to-order (ETO) manufacturing.

IT will require a strong partnership with Operations and a thorough understanding of workflow processes. The individual will be responsible for observing current operational workflows, gathering key information, and translating those processes into effective solutions within the Infor Cloud Suite environment.

Responsibilities will also include understanding the setup and functionality of the current ERP system, training new applicants/users, and collaborating closely with the Project Manager throughout the implementation process to ensure a successful transition and optimization of the system.

Business Process Analysis & Design

• Analyze current-state business processes and identify improvement opportunities
• Design future-state processes aligned with ERP capabilities and operational goals
• Document business requirements, workflows, and functional specifications
• Facilitate workshops and working sessions with cross-functional teams

ERP Functional Support

• Configure and support ERP functionality in alignment with business needs
• Translate requirements into system solutions in collaboration with technical teams and implementation partners
• Participate in system testing, including unit testing, integration testing, and user acceptance testing (UAT)
• Troubleshoot and resolve functional issues during and after implementation

Manufacturing Process Support

• Support key manufacturing processes, including:
• Engineer-to-order (ETO) production
• Configurable product structures
• Multi-level bills of materials (BOMs)
• Shop floor routings and labor tracking
• Ensure ERP configurations accurately reflect shop floor execution

BOM, Routing & Data Management

• Assist in the development and standardization of BOM and routing structures
• Validate data accuracy for items, inventory, work centers, and lead times
• Support data migration, cleansing, and validation activities
• Promote data governance and ongoing data quality practices

Planning & Scheduling Support

• Assist in configuring and validating MRP and capacity planning processes
• Support improvements in production scheduling and material planning
• Identify and help resolve planning-related system or process issues

Stakeholder Support & Training

• Provide end-user support and training for ERP processes and functionality
• Develop documentation, job aids, and standard operating procedures
• Act as a liaison between business users and IT