Aircraft Quality Assurance Manager

Job Summary Manage the activities of the Quality Assurance group in determining and monitoring various quality indicators throughout the facility, developing trend analysis. Provides input to Top Management regarding key performance indicators of the Facility. Works with department heads to develop and track Continuous Improvement efforts. Interfaces with customers and suppliers to understand and coordinate the resolution of quality issues. Considers the impact of quality decisions, as they affect profitability.

Responsible for the coordination and integration of supplier quality issues/requirements to ensure regulatory and QMS requirements are fulfilled, including supplier evaluation, approval and monitoring. Schedule and manage supplier QMS and/or Process audits and surveillance visits. Establish and maintain adequate processes and records to meet QMS and regulatory requirements. Serve as the Quality representative in a trans‑departmental team to ensure the supplier selection and maintenance process is efficient and cost effective.

Maintain approved supplier database. Implement the QMS and EMS internal audit system, including developing schedules, audit criteria and communicating associated improvement actions. Maintain corrective action database and ISO QMS Document Control. Coordinate and monitor department travel requirements. Prepare, submit and monitor annual department budget requirements.

• Manage the Quality Assurance department.
• Manage team members in data collection and generation of quality indicators.
• Organize and conduct interdepartmental meetings as necessary to review quality issues, determine root causes, implement changes, and monitor progress.
• Organize annual management review meeting.
• Manage and maintain the quality documentation system to ensure the effective operation and control of company processes.
• Maintain ISO Certification and lead appropriate actions.
• Responsible for personnel activities of QMS and certified auditors.
• Represent Quality in trans‑departmental team efforts to coordinate supplier issues.
• Plan and manage internal and external audits and monitor corrective actions performance for the Repair Station, POA, ISO, PMA, and EMS.
• Perform in‑depth supplier audit using appropriate checklists and reference criteria and document results of audit using appropriate forms and information.
• Measure, monitor top suppliers performance and respect of the regulations and identify the top discrepant suppliers and lead appropriate action.
• Ensure Approved Supplier, Corrective Action database information is input and maintained current and in a timely manner.
• Comply with DFJC Repair Station and Quality Control Manual, Parts Manufacturing Approval Manual, Quality Manual, POA Quality Action Plan (QAP), DFJC specifications and approved procedures.
• Monitor departmental travel to stay within budget requirements.
• Perform traditional managerial duties such as hiring, terminating, evaluating the performance of, administering discipline to and approving leave for subordinates.
• Other duties as assigned by upper management.

• None

• Bachelor’s degree or higher degree in quality assurance (experience may be substituted).
• 10 years aviation quality system background.
• 5 years experience in supervisory position.
• Quality Management Systems Auditor training meeting current DFJC standards.
• Proficiency in computer skills including Microsoft Word, Excel, Power Point.
• Must possess excellent verbal, written, and interpersonal communication skills.
• Must possess well‑developed critical thinking, logic, and analytical skills.
• Must be pro‑active and team oriented.
• Ability to read and interpret specifications, drawings, and technical data.
• Valid automobile driver license free of citations during the past 12 months.
• Read, write, and speak the English language.

• Bachelor’s degree or higher.
• Familiarity with FAA and EASA requirements.
• AS9100 Aerospace Quality Management System Auditor training.
• ASQ Certified Quality Auditor.
• ASQ Certified Manager of…