Account Manger; Cox Business

Job Overview

Company:
Cox Communications, Inc.
Job Family:
Group Sales
Job Profile:
Account Manager – CB – CCI
Management Level: Manager – Non People Leader

Work Location:

Specified Cox location (no remote option)
Travel: 15%

Work Shift:

Day
Compensation:
Base salary range $85,500.00 – $
Incentive/Commission:
Annual target $68,200.00

• Develop new account opportunities and grow the existing customer base through cross‑selling, upselling, renewal and retention.
• Identify new prospects and generate sales opportunities with existing customers.
• Develop and maintain sales plans for assigned accounts.
• Meet with prospective and existing customers to assess technology needs and goals.
• Use a consultative approach to educate and influence prospects and customers about Cox Business products and services.
• Serve as the main point of contact for customers, maintaining in‑depth knowledge of their business, industry and key competitors.
• Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts.
• Develop strategies and presentations to sell complex bundled voice, data and video solutions.
• Negotiate pricing and products with new and existing customers.
• Serve as a public face for Cox Business in the local community to network, develop and maintain Cox’s presence in the market.

This role requires a high level of understanding of Cox’s business products, as well as the ability to communicate their benefits clearly and effectively to our business clients. A fast learner and an active listener are essential.

Minimum

• A bachelor’s degree with 6 years of experience; or a master’s degree with 4 years of experience; or 10 years of experience in a related field.
• A valid driver’s license, good driving record and reliable transportation.
• Experience using Windows‑based PCs, Microsoft Office and a CRM.
• Excellent relationship building, written communication and formal presentation skills.

Preferred

• 2 years of experience in telecommunications, technology or cloud sales.
• Knowledge of local market and key contacts.

• A competitive salary and top‑notch bonus/incentive plans.
• A pro‑sales culture that honors the contributions of salespeople.
• Exceptional work‑life balance, flexible time‑off policies and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.
• Paid vacation as per company policy, seven paid holidays, up to 160 hours of paid wellness annually.
• Additional paid time off for bereavement, voting, jury duty, volunteer activities, military leave and parental leave.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.