Field Service Technician - Fayetteville, AR

Overview

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. By combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix helps retailers and restaurants accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title:
Field Service Technician I

Location:

Fayetteville, AR

Position Summary

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? You may be tech savvy with a good mechanical aptitude and feel your skills are transferable. If you can help us provide best in class service and want to work with some of the largest retail customers in the industry, NCR Voyix is looking for Field Service Technicians.

Pay and Benefits:

• Hourly Pay Range: $17.00 to $19 depending on location and experience levels
• Overtime available at time and a half
• Benefits
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. As a first line response, you will communicate in an open, helpful, and engaging manner, focusing on finding the right solution. You will organize, triage customer issues, and address problems. Through formal training provided by NCR Voyix, you will learn to deliver what customers need when they need it.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people and building a learning community where you work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who share knowledge to enhance growth across territories.

NCR Voyix is dedicated to building a diverse community where employees feel a sense of belonging, are valued for their contributions, and are respected for their perspectives. This role keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand.

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and familiarity with some hardware and operating systems
• Ability to perform essential functions of the job with or without a reasonable accommodation

• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitively grasping and manipulating objects of varying size
• Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more.

Offers of employment are conditional upon passage of screening criteria applicable to the job.