Social Services Specialist

Position Number:

County: Jefferson

Posting End Date: [[posting

EndDate]]

Anticipated Starting Salary: $52,137.00

Hiring Manager: Angela Newcomb

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

• Crises intervention and de‑escalation techniques.
• Knowledge of Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

• Minimum of two years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.

• Bachelor’s degree from an accredited institution (or equivalent experience).

• Prepared to work non‑standard hours (evenings, weekends, holidays).

• 24‑hour on‑call rotation up to 7 days at a time.

• Operate a motor vehicle safely, maintain valid driver’s license and auto insurance.

• Extensive in‑state travel ability.

• Ability to lift up to 50 lbs, transport children and adults, handle complex and stressful situations.

Job Series: Social Services Programs - Career Path
Classification: Social Services Specialist
Class Code: SSP
16P
Pay Grade: SGS
06
Salary Range: $52,137 - $77,163

N/A – Other job‑related education and/or experience may be substituted upon approval of the Qualifications Review Committee.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.