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Customer Service Rep

Guest Experience Specialist — Front Desk

Job in Pinehurst, Moore County, North Carolina, 28374, USA
Listing for: Summit Hospitality Group, Ltd.
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A hotel group in North Carolina seeks a Front Desk Agent to provide exceptional customer service and manage daily operations at Homewood Suites Pinehurst. The ideal candidate will have 2 years of experience in a similar role, excellent communication and leadership skills, and proficiency in various computer systems. Responsibilities include guest interactions, managing reports, and ensuring complete customer satisfaction. This position offers a flexible schedule including weekends and requires the ability to lift 50 lbs.
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