Fair Barn Office Assistant; part-time

Position Summary:

An employee in this class is responsible for assisting with the development, promotion, and organization of the Fair Barn events. Work includes promoting and booking rentals, providing technical and logistical support for events and activities at the Fair Barn. Work involves extensive public contact requiring tact and courtesy. The employee is primarily subject to indoor environmental conditions similar to those found in a banquet hall or large restaurant.

Some work may be performed outdoors. Work is performed under the supervision of the Venue Coordinator but may be assigned to other teams if needed. Ability to work weekends, evenings and holidays and a flexible schedule is required.

• Ability to work a flexible schedule which includes weekends, evenings, nights and holidays.
• This is a part-time position with no guarantee of hours worked.

• Works with clients/customers to arrange and follow through on all details of event operations as assigned.
• Follow-up on customer inquiries, provide facility tours as directed.
• Communicates with client renters.
• Secures facility after each event including locking all doors and windows, turning off all lights, etc.
• Provides information regarding external services available for event planning such as florists, caterers, entertainment, etc.
• Informs supervisor of customer complaints including details of each situation and external vendors involved if appropriate.
• Resolves customer complaints with input from the Special Events Coordinator as needed.
• Performs other assignments and special projects as required.

• Must be able to report to work promptly and when scheduled.
• Attention to detail in the planning, implementing and follow through on all aspects of event management.
• Projects a professional appearance and demeanor at all times.
• Ability to work under pressure and meet established goals and timelines.
• Must possess a high level of customer service skills.
• Ability to establish and maintain effective working relationships with customers, staff, peers and management.
• Ability to read, analyze, and interpret customer requests related to event venues.
• Ability to respond effectively to inquiries or complaints.
• Communicates clearly and concisely both verbally and in writing.
• Ability to exercise independent judgment and to perform duties with minimal supervision.
• High school degree. Additional education and/or experience in the hospitality or events industry is preferred.

• Heat/air conditioning
• Circuit breakers
• Audio system
• Stage lighting
• Security system
• Kitchen equipment

Safety:
This position requires enforcing and following all Village of Pinehurst and OSHA safety regulations.

• Effective visual perception is needed for making observations including distinguishing colors, performing visual and physical inspections of event set-up, use of measurement devices. Work is performed at various dates, times and locations, based on business need.
• While performing duties of this job, the employee is required to stand, walk, climb ladders and stairs, bend, kneel, speak, hear and demonstrate manual dexterity to arrange small details of event set-up.
• Must be able to perform moderate work exerting up to 25 lbs. of force, and/or up to 20 lbs. of force constantly to move objects.

For more information on the Fair Barn .