Clinical Informatics Specialist

JOB SUMMARY

The Clinical Informatics Specialist serves as the liaison between clinical operations and information technology, supporting the optimization, implementation, and ongoing use of clinical information systems within a multispecialty surgical clinic environment. This role is responsible for analyzing clinical workflows, configuring and maintaining electronic health record (EHR) systems and related applications, and ensuring technology solutions support safe, efficient, and high-quality patient care.

The Clinical Informatics Specialist collaborates closely with providers, nursing leadership, administrative staff, and technical teams to improve clinical documentation practices, streamline workflows, enhance interoperability, and support operational and regulatory initiatives. This role provides advanced application support, user training, workflow analysis, and project coordination to improve system adoption and organizational efficiency.

This position also participates in system upgrades, implementation initiatives, interface troubleshooting, and continuous process improvement efforts while maintaining a strong focus on data integrity, patient safety, and end-user satisfaction. A commitment to professional development, healthcare IT best practices, and continuous learning is essential for success in this role.

Note:

This is an in-person opportunity

• Configure, maintain, and optimize the Epic electronic health record (EHR) and related clinical applications.
• Develop and maintain templates, order sets, clinical documentation tools, and other system content.
• Analyze clinical workflows and recommend system enhancements to improve usability and efficiency.
• Support application upgrades, enhancements, patches, and system changes.
• Maintain system documentation related to workflows, configurations, and support procedures.

• Collaborate with providers, nursing staff, and operational leadership to evaluate clinical workflows.
• Identify inefficiencies and implement standardized, scalable workflow solutions.
• Lead workflow redesign initiatives to improve patient care, documentation accuracy, and operational efficiency.
• Support quality improvement, compliance, and regulatory initiatives, including MIPS and other reporting programs.
• Recommend process improvements that enhance provider satisfaction and clinical productivity.

• Provide advanced application support for clinical systems and workflow-related issues.
• Troubleshoot and resolve clinical application issues in collaboration with IT and vendor support teams.
• Develop and deliver training programs for providers, clinical staff, and new employees.
• Create and maintain user guides, tip sheets, and workflow documentation.
• Support onboarding and ongoing education for clinical system users.

• Ensure accuracy, consistency, and integrity of clinical data within healthcare systems.
• Assist with operational, clinical, and regulatory reporting requirements.
• Support data validation, troubleshooting, and reconciliation activities.
• Collaborate with departments to improve data quality and documentation consistency.
• Assist with analysis of system data to support workflow optimization and decision-making initiatives.

• Collaborate with integration teams to support interfaces and interoperability initiatives, including HL7, FHIR, and API-based integrations.
• Assist with troubleshooting interface errors and data flow issues between systems.
• Support workflows related to external data exchange, including laboratories, imaging systems, and patient portals.
• Participate in testing and validation of integrated systems and workflows.

• Participate in system implementations, upgrades, and optimization initiatives.
• Coordinate user acceptance testing (UAT), workflow validation, and go-live support activities.
• Serve as a subject matter expert for assigned clinical applications and workflows.
• Collaborate with IT staff, vendors, and operational leadership to implement system enhancements and resolve…