Practice Manager; Medical Aesthetics

Practice Manager (Medical Aesthetics)

Pinehurst, NC
Full-Time | $75,000+ Base (DOE) | Performance Incentives

A busy and highly reputable medspa is seeking an experienced Practice Manager / Medical Office Manager to lead operations, strengthen front office performance, and drive profitability in a growing medical aesthetics practice.

This is a leadership role for someone who understands both patient experience and business performance. Strong operational skills and comfort with financial KPIs are essential.

• Base salary starting at $75,000+ (depending on experience)
• Performance bonuses tied to KPIs
• Profit-share opportunity
• Growth-focused leadership role

• Oversee front desk and scheduling operations
• Optimize schedule utilization and patient flow
• Lead, coach, and hold team members accountable
• Elevate patient experience and retention
• Strengthen systems, compliance, and workflows

• Review and analyze P&Ls
• Track KPIs (utilization, conversion, retention, revenue per visit)
• Forecast revenue and identify growth opportunities
• Implement operational improvements to increase profitability

• Support transition into expanded facility and future training center
• Build scalable systems for long-term growth

• Practice management or medical office leadership experience
• Experience analyzing financial reports and KPIs
• Strong leadership and organizational skills
• Self‑motivated, proactive, and solutions‑oriented
• Comfortable being accountable to measurable performance goals

• Experience in a med spa, medical aesthetics, dermatology, plastic surgery, or other elective/cash‑pay medical setting
• Experience managing front office teams in a high‑service environment

• Think like an owner, not an employee
• Take initiative without being micromanaged
• Are confident with numbers and performance metrics
• Embrace feedback and implement quickly
• Want long-term growth and leadership opportunities

Qualified candidates can expect prompt communication and structured next steps.