Patient Care Coordinator​/Charge Nurse

Patient Care Coordinator/ Permanent Charge Nurse

10 months ago Be among the first 25 applicants

Overview

First Health of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area.

In addition, First Health has received numerous accolades for its patient care and outcomes, including recognitions from Health grades, U.S. News & World Report, and Becker's Healthcare.

Overview

First Health of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area.

In addition, First Health has received numerous accolades for its patient care and outcomes, including recognitions from Health grades, U.S. News & World Report, and Becker's Healthcare.

Employee Benefits

At First Health of the Carolinas, we believe in supporting our employees' professional growth and personal well-being. That is why we offer a comprehensive benefit package that is designed to help you thrive. Enjoy a free gym-membership to one of our 7 First Health Fitness Centers to stay active and prioritize your health, take advantage of our educational assistance programs through FirstU to pursue academic or professional development goals.

You'll also benefit from exclusive employee discounts through Perk Spot, saving you money on quality offerings. Additionally, we're committed to your future with a competitive retirement savings plan, including an employer match to help you build financial security. These are just a few examples of how our leading-edge employee benefits align with our mission to put your career first. Join First Health of the Carolinas and help us in our mission to become the best place to work in healthcare!

Reports to: Nurse Manager/Director of Nursing

Positions Supervised: RN, LPN, Patient Care Assistant, Care Concierge, Unit Secretary

Qualifications

Required:

• Current North Carolina RN licensure (or compact state)
• Minimum two (2) years patient care experience

Preferred

• Bachelor of Nursing
• Specialty Certification
• Experience working as a charge nurse in an acute care setting

Additional Skills

• Problem solving, flexibility, interpersonal communication skills and the ability to remain calm under high levels of stress
• Ability to comply with all safety and health standards, and all rules, regulations, and orders which are applicable to the individual’s own position, actions, and conduct.
• Demonstrates clear and concise verbal and written communication skills.
• Able to perform multiple tasks at once in an organized manner.
• Collaborates with nursing leadership to ensure resources are available to perform patient care.
• A model for service excellence with outstanding communication and feedback skills
• Ability to effectively function in all departmental assignments

Role Responsibility



Summary:

The primary objective of the Patient Care Coordinator is to proactively manage patient flow while assuring effective, quality care. This is a highly visible position within the organization that requires exceptional communication and organizational skills. In partnership with leadership, the Patient Care Coordinator supports the assigned patient care area(s) and facilitates patient flow and a systematic flow and patient care.

Duties include leading shift huddles, completing patient assignments, supporting daily operations, assuring team members meals, first-line resolution of patient/team members/provider complaints, elevating appropriate items to the Nurse Manager/Director of Nursing. Additionally, the Patient Care Coordinators support organizational quality initiatives and throughput goals as well as completion of required daily reports and checklists.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Health Care Provider
• Industries Hospitals and Health Care

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